Privacy Policy

Pitchvilla Private Limited (“Pitchvilla”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, applications, platforms, programs and services.

This Privacy Policy explains how we collect, use, store, process, disclose and protect personal information when you visit our website, register for our services, apply to our programs, use our learning or hiring platforms, make payments, or interact with us.

By using our website or services, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek it through an appropriate mechanism.

Pitchvilla provides or may provide services and initiatives relating to:

• Business consulting, strategy, growth and business restructuring.
• Startup programs, founder applications, mentorship and investor-readiness initiatives.
• Education, online learning, courses, workshops and skill development.
• Recruitment, job listings, career services and hiring platforms.
• Events, communities, technology platforms and related digital services.

Not every service is available at all times. The information processed will depend on the particular service you choose to use.

We may collect the following categories of information.

A. Personal and contact information

• Name, email address, mobile number and city or location.
• Age or date of birth, where relevant to a program or service.
• Account credentials and profile information.

B. Education and employment information

• Educational qualifications, institution, course, skills and certifications.
• Employment history, work experience, resume or CV.
• Career interests, job preferences, applications and interview-related information.
• Portfolio links and other information voluntarily provided by applicants.

C. Founder and business information

• Founder and team profiles.
• Startup applications, business plans, pitch decks and financial projections.
• Business performance information, fundraising requirements and investor-readiness materials.
• Information provided for mentoring, consulting, program selection or business evaluation.

D. Investor and partner information

• Professional profiles, investment interests, sector preferences and contact details.
• Information voluntarily provided during investor introductions, fundraising initiatives, events or partnership discussions.

E. Payment and transaction information

• Payment status, transaction references, billing details and records necessary to administer a purchase.
• Payment card, bank or UPI details may be processed directly by the relevant payment service provider. We do not intend to store complete payment credentials unless a specific service expressly requires and lawfully supports it.

F. Technical and usage information

• IP address, browser and device information, approximate location derived from technical data, pages visited, referral sources, session activity and interaction with our website.
• Cookie identifiers, analytics events, advertising identifiers and information collected through similar technologies.

G. Communications

• Emails, contact forms, WhatsApp messages, customer-support requests, feedback and other communications you send to us.

Please avoid submitting unnecessary sensitive, confidential or third-party information. If you provide information about another person, you should have the authority or permission required to share it.

We may use personal information to:

1. Create and manage accounts, registrations and profiles.
2. Deliver courses, consulting, startup programs, events and other requested services.
3. Evaluate applications for founder programs, mentorship, jobs, internships or other opportunities.
4. Facilitate recruitment, candidate discovery, employer introductions and career-related services.
5. Facilitate relevant introductions between founders, mentors, investors, employers, universities, service providers or program partners.
6. Process payments, issue invoices, manage subscriptions and maintain transaction records.
7. Send service updates, application updates, event details and administrative communications.
8. Send promotional communications where permitted by law and subject to applicable preferences or consent requirements.
9. Measure website performance, understand user behaviour, improve services and assess marketing campaigns.
10. Detect fraud, protect accounts, maintain platform security and prevent misuse.
11. Comply with legal obligations and respond to lawful requests.
12. Establish, exercise or defend legal claims where necessary.

We will seek to limit processing to purposes that are relevant to the service and permitted by applicable law.

Our website uses, or may use, cookies and similar tracking technologies, including:

• Google Analytics: to understand website traffic, user interactions and website performance.
• Meta Pixel: to measure advertising effectiveness, understand actions taken after an advertisement and support relevant advertising on Meta platforms.
• Cookies and similar technologies: to support website functionality, remember preferences, measure usage and, where enabled, support advertising or remarketing.

These technologies may collect information such as pages visited, browser and device details, referral information, events performed on the website and identifiers associated with a browser or device.

Depending on the configuration, information may be transmitted to the relevant analytics or advertising provider, which may process it under its own privacy terms.

You can manage cookies through our cookie preferences tool, where available, and through your browser settings. Blocking certain cookies may affect website functionality. Where consent is required, non-essential tracking technologies should be activated only in accordance with the applicable consent mechanism.

We may use third-party services to communicate with users, process payments, authenticate accounts and deliver our services.

WhatsApp: If you contact us or opt to receive communications through WhatsApp, your phone number and message content may be processed by WhatsApp and relevant service providers.

WhatsApp's own terms and privacy policy also apply to your use of its platform.

Payment gateways: When you make a payment, relevant information may be shared with payment processors, banks or other payment service providers to complete the transaction, prevent fraud, process refunds and maintain transaction records.

Third-party login: If you register or sign in using a third-party account, such as Google, we may receive information authorised through that login process, such as your name, email address or profile identifier. The information received depends on the permissions you grant.

We do not control the independent privacy practices of these providers. Please review their respective privacy notices and settings.

Pitchvilla may share personal information with relevant third parties where necessary to deliver its services, facilitate opportunities, administer programs, or fulfil lawful purposes. The nature of the information shared depends on the service and the role of the recipient.

Recipients may include:

A. Employers and recruitment partners

For hiring and career services, we may share relevant resumes, qualifications, skills, work experience, portfolios and contact details with employers, recruiters or hiring partners to assess candidates and facilitate job or internship opportunities.

B. Educational institutions and learning partners

For educational programs, courses, placements or university collaborations, we may share relevant student profiles, academic details, attendance, assessments, course progress or placement information with participating institutions and authorised program partners.

C. Mentors, program teams and startup ecosystem partners

For founder programs, consulting, mentoring or startup initiatives, we may share relevant application details, founder profiles, business plans, pitch decks, progress information or other submitted materials with authorised program personnel, mentors, evaluators and service partners.

D. Investors and fundraising partners

Where a founder or business seeks investor introductions or fundraising support, we may share relevant founder profiles, pitch decks, business information, fundraising requirements and financial information with selected investors or fundraising partners. We will do so in accordance with the relevant service, applicable permissions and legal requirements. We do not promise that every recipient will maintain confidentiality unless an appropriate obligation has been agreed.

E. Technology and operational service providers

We may share information with providers that support hosting, cloud storage, CRM, analytics, advertising, communications, WhatsApp integration, payment processing, authentication, customer support, security and platform operations.

F. Professional advisers and legal authorities

Information may be disclosed to lawyers, auditors, accountants, insurers, regulators, courts, law-enforcement authorities or other parties where reasonably necessary for legal compliance, security, dispute resolution or the establishment or defence of legal claims.

G. Business transactions

In the event of a merger, restructuring, acquisition, investment, financing or transfer of business assets, relevant information may be disclosed to appropriate parties, subject to applicable law and appropriate safeguards.

We aim to share only information reasonably necessary for the relevant purpose. We do not sell personal information as a standalone business practice. However, the use of advertising and analytics technologies may involve the sharing of online identifiers or usage information with advertising and analytics providers, depending on their configuration and applicable consent requirements.

Where appropriate, you may be able to decline a particular introduction or sharing activity. Some sharing may be necessary to provide a service you have specifically requested.

We recognise that these categories may contain personal, professional or commercially sensitive information.

• Resumes: We may disclose relevant candidate information to employers or recruitment partners for hiring-related purposes.
• Student information: We may disclose relevant educational or placement information to participating institutions, employers or authorised program partners where necessary for the applicable service.
• Founder applications: We may disclose relevant application materials to authorised selection panels, mentors, program partners or other parties involved in evaluating or delivering the program.
• Investor information: We may disclose relevant professional or investment-related information to authorised parties for introductions, events, fundraising or partnership activities.

You should submit only information necessary for the relevant purpose. Do not upload trade secrets, confidential third-party data, personal financial credentials or other highly confidential materials unless the service specifically requires them and appropriate arrangements are in place.

If you require a non-disclosure agreement or other confidentiality arrangement before sharing sensitive business documents, please contact us before submission. Any confidentiality obligation will depend on the agreement or other applicable legal obligation in place.

We may send service-related updates, newsletters, event invitations, course announcements, program information and promotional messages through email, telephone, SMS or WhatsApp, subject to applicable law and consent requirements.

You may opt out of promotional emails using the unsubscribe mechanism, where available, or contact us at inquiry@pitchvilla.com. You may also request that promotional communications through other channels stop.

Opting out of marketing does not necessarily stop essential transactional, security, legal or service-related communications.

We process personal information on the basis applicable to the relevant activity, which may include your consent, your request for a service, compliance with legal obligations or another lawful basis recognised by applicable law.

Where consent is required, it should be specific, informed and provided through an appropriate mechanism. Where applicable, you may withdraw consent by contacting us or using the relevant preference or account controls. Withdrawal may affect our ability to provide services that depend on the information concerned.

Withdrawal does not invalidate processing lawfully carried out before the withdrawal, and we may retain or process information where permitted or required by law.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including delivering services, maintaining records, handling disputes, enforcing agreements, complying with legal obligations and protecting our legitimate operational interests where permitted by law.

Retention periods may vary according to the type of information and the service involved. For example, transaction records may need to be retained for statutory or accounting purposes, while unsuccessful applications or inactive profiles may be deleted or anonymised when no longer required, subject to applicable obligations.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to legal, technical and operational requirements.

We use reasonable technical, organisational and operational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Depending on the service, safeguards may include access restrictions, authentication, secure transmission, controlled permissions, backups and vendor-management procedures.

No website, platform or electronic transmission can be guaranteed to be completely secure. Users should protect their passwords and promptly notify us if they suspect unauthorised access to an account.

Subject to applicable law, you may be able to:

• Request information about personal data we process about you.
• Request correction or updating of inaccurate information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing relies on consent.
• Opt out of promotional communications.
• Raise a concern or complaint about our handling of personal information.
• Exercise other rights available under applicable data protection law.

To submit a request, email inquiry@pitchvilla.com using the subject line “Privacy Request”.

Please describe your request and provide enough information for us to identify the relevant account or interaction. We may request reasonable verification before acting.

We will respond in accordance with applicable legal requirements. We may retain certain information where required or permitted by law, including for compliance, security, dispute resolution or legal claims.

Our website may contain links to third-party websites, platforms, applications or services. Their privacy practices are governed by their own terms and policies. Pitchvilla is not responsible for the independent privacy or security practices of third-party services that it does not control.

We encourage you to review the privacy policies of any external service before submitting personal information.

Our services are not intended to knowingly collect personal information from children in violation of applicable law. Where a service is available to minors, we will implement the consent and other safeguards required by applicable law.

If you believe that a child has provided personal information to us inappropriately, contact inquiry@pitchvilla.com so we can review the matter and take appropriate action.

Some of our technology, analytics, communications or payment service providers may process information outside India. Where cross-border processing occurs, we will take steps required by applicable law, including any applicable restrictions or safeguards.

We may update this Policy to reflect changes in our services, technology, business operations or legal obligations. The revised version will be published on our website with an updated “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent for material changes.

For questions, privacy requests, complaints or concerns relating to this Privacy Policy, contact:

Pitchvilla Private Limited Email: inquiry@pitchvilla.com Website: www.pitchvilla.com Registered Office: Ahmedabad, Gujarat Please use the subject line “Privacy Request” or “Privacy Complaint” to help us direct your message appropriately.